Last updated: [8 oct 2025]
At Al Jawareh, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information: Information you provide directly, such as your name, email address, phone number, company name, and message content (from contact or inquiry forms).
b. Technical Information: Automatically collected information when you visit our website, such as IP address, browser type and version, device type and operating system, pages visited and time spent on our website, and referring website or search engine.
c. Cookies: We use cookies to improve your browsing experience and analyze website performance. You can choose to accept or reject cookies through your browser settings.
2. How We Use Your Information
We use your personal information to respond to inquiries and service requests, provide quotations, proposals, and customer support, process and manage service agreements or bookings, send updates or offers (only if you have opted in), and improve our website functionality and user experience. We do not sell, rent, or trade your information with third parties for marketing purposes.
3. How We Protect Your Data
We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or alteration. Your information is stored securely and accessible only to authorized personnel.
4. Sharing Your Information
We may share your data only when necessary to fulfill a service you have requested (e.g., with logistics or payment providers), comply with legal obligations or lawful requests, or protect our rights, privacy, safety, or property. All third parties we work with are required to maintain the confidentiality and security of your information.
5. Your Rights
Depending on your location, you may have the right to access and request a copy of your personal data, request correction or deletion, withdraw consent to marketing communications, or object to certain processing activities. To exercise these rights, please contact us using the details below.
6. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Links to Other Websites
Our website may contain links to external sites. Please note that we are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@aljawareh.co
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update clearly displayed.